Texas Blaze Oct 2014 Article

Well it finally happened; I warned you! Don’t shop on the phone!

You know when you think you are really negotiating a purchase well and you finally get the price you want for something you need? You’re convinced you outwitted the store personnel and that your “superior negotiating techniques” won you favor and allowed you to get that” too good to be true deal that you brag about to your friends”? “Hey guys, look what I did”, only to find out that you got ROYALLY Hosed”? Well, this is what happened to a very nice customer that came to see us this week. This started about 15 months ago where he got taken advantage of by the shop he went to. This is really more of a story about the shop he went to and how he got hosed by getting a price over the phone.

He told us he called our shop but we apparently wouldn’t give him a price over the phone for something that we couldn’t know until we actually diagnosed and inspected the transmission of his car. We don’t give phone quotes for this because price is almost NEVER THE PRICE and for rebuilding a transmission, it is IMPOSSIBLE TO KNOW THE PRICE BEFORE inspecting the inside of the transmission to see what parts went bad! He phone shopped and went to a transmission shop with over 15 locations here in the Metroplex that in deed quoted him a guaranteed price for a rebuilt transmission over the phone before ever seeing the vehicle. First Red Flag!

He takes it to them and after 3 weeks gets his car back. All is well until last month. His transmission is acting up and asks us to diagnosis and it is in fact a transmission problem. Now this is where it gets interesting. We pull the vehicle in and my installer yelps “I know that car”; saying that he installed that transmission at the place he worked at previous to our shop. He continued that he knows the other shop sold him a rebuilt transmission, but had him install a USED Junk Yard transmission. The customer thought he paid for one thing but got something else.

I can guarantee you that if this is the case, it is because of the phone shopping for a price and the fact that the other shop couldn’t rebuild the transmission for what they quoted the customer over the phone. Being stuck into possibly taking a loss on rebuilding the unit they just put in a Junk Yard transmission with a similar warranty and hope it lasted until the warranty expired.

Please, Please, don’t base your decisions simply on a phone quote for something the shop can’t possibly know; let common sense prevail. Find a reputable locally owned shop and build a business relationship with them. Your new shop may not always be the best price every time but it is well worth the tiny extra expense to have a place you can trust and it will save you money in the long run.

Drive safely.

Transmission Repair & Service

You’ve known the name AAMCO for more than 50 years. You know our slogan: “Double A (beep-beep) M-C-O.” Well, we didn’t become one of the world’s most recognized transmission expert by mistake. We know transmissions and when the time comes when you need transmission service, no one does it better than your local AAMCO expert technicians.

If our initial diagnosis calls for service, you can be sure it’ll be done right with AAMCO. Or maybe your drivability problems can be solved with a fluid change or our proprietary Power Purge® service?

Reseal Service
Your vehicle’s only problem could be that your automatic transmission is not retaining fluid with no other drivability problems. You may only need our AAMCO Reseal Service. The AAMCO Reseal Service for an automatic transmission includes:

  • Removal of your transmission from your vehicle and disassembly sufficient to perform the service.
  • Replacement of all external seals and select components by expert AAMCO technicians to correct the fluid retention problem.

The transmission is reinstalled, fluid refilled to the full level with fresh, clean transmission fluid and any external adjustments are made as needed. Your vehicle is then road tested to ensure the transmission is functioning properly and your car, truck or SUV is ready to take you anywhere you need to go.

Transmission Service
Our signature transmission rebuild service is the difference and gives us the confidence to offer you the best nationwide warranty in the business. Whether you drive a car, truck or SUV. Manual or automatic transmission. Foreign or domestic. Luxury or economy. We know your transmission.

Clutch Service
Drive a manual transmission? We know those too! Our Transmission Multi-Point Inspection check may find your problem is with your clutch and cannot be corrected by external adjustments, repair or replacement of a clutch-related component. Your certified AAMCO expert technician will then:

  • Remove your vehicle’s transmission.
  • Inspect the clutch disc, pressure plate, flywheel and related components.
  • Replace any required components to meet AAMCO’s exacting standards.
  • Reinstall of the transmission.
  • Refill with fresh, clean fluid.
  • Perform a lift check to ensure proper clutch installation and adjustment.

Your vehicle is then road tested to ensure proper clutch operation, and your car, truck or SUV is ready to go for miles and miles to come.

HEATER CORE

THE HEATER CORE IS THE SOURCE OF HEAT FOR THE INTERIOR OF YOUR CAR, TRUCK OR SUV. IT IS TECHNICALLY PART OF THE COOLING SYSTEM IN YOUR VEHICLE.

Maintenance and Care:
Proper maintenance of your cooling system will help keep the heater in good condition. Depending on the type of coolant used in your vehicle, coolant typically should be changed about every two years or 24,000 miles. Please refer to your owner’s manual for factory recommended maintenance intervals for your specific vehicle. Typical signs of a faulty heater core are poor output from the heater, coolant on your vehicle’s interior floor, or a strange smell while the heat is on. Problems with a heater core generally get worse with time, so if you notice any of these symptoms, have the system checked by the expert technicians at AAMCO.